Terms and Conditions

Welcome to Tailored Tails Grooming Ltd. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to be bound by these terms.

1. Company Information

2. Services Provided

Tailored Tails Grooming Ltd offers a variety of pet care and grooming services, including but not limited to:

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• Full-service pet grooming
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• Breed-specific haircuts
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• Nail trimming
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• Ear cleaning
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• Pet spa treatments
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• Flea and tick control
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• Mobile pet grooming services
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3. Appointment Booking and Payment

Appointments are required for all grooming and related services. Payment terms will be communicated at the time of booking or service delivery. Prices are subject to change without prior notice. Payment must be made in full at the time services are rendered.

4. Client Responsibilities

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• Clients must ensure their pets are up-to-date with vaccinations and in general good health prior to grooming.
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• Inform Tailored Tails Grooming Ltd of any known medical conditions or behavioural issues your pet may have.
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• Provide accurate contact and address details when booking services.
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5. Cancellation and Refund Policy

Cancellations should be made at least 24 hours in advance. Failure to do so may result in a cancellation fee. Refunds are not generally provided following completion of the grooming services. Any dissatisfaction should be reported promptly for review.

6. Liability

While we take every precaution to ensure the safety and well-being of your pet, Tailored Tails Grooming Ltd is not liable for any injury, loss, or damage arising from the services provided, except where caused by our own negligence or willful misconduct.

7. Privacy and Data Protection

We respect your privacy. Any personal information collected will be used solely for the purpose of providing our services and will be handled in accordance with applicable data protection laws.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Tailored Tails Grooming Ltd and is protected by copyright. You may not reproduce or use any content without prior written permission.

9. Changes to Terms and Conditions

Tailored Tails Grooming Ltd reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on our website and will become effective immediately upon posting.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Bristol, United Kingdom.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at our registered company address: